We offer a free returns service. Goods must be returned within 14 days from when they were received, in their original condition with all tags still attached. Any time after 14 days or if the original condition is not met we reserve the right to refuse refunds or exchanges. Once your return has been collected it can take up to 10 days for us to arrive back with us. If you need an exchange in a hurry we advise placing a new order and returning the original for a refund. Returns will be processed within 5 working days from when they arrive back with us.
Details of how to return your order are included on the A5 returns card included with your order or by clicking the following link; https://www.percivalclo.com/a/returns. If you would like to return your order via an alternative method this would be at your own cost and we will not be responsible for lost or damaged returns. Address for returns is;
Percival Menswear - Returns, Unit 26, 86 Mainyard, Hackney Wick, London, E9 5LN, United Kingdom.
We will not accept returns if it has shrunk, everything has been rigorously wash tested and has to be washed according to the care label and no other instruction. Machine wash indications - people often do a cold wash but their machine has a HOT INTAKE so the machine wont accurately gauge water temperature. If in doubt dry clean.
You can return goods you have ordered from us if stock is not satisfactory or which does not correspond with its description or which fails to comply with any other item implied by the sale of Goods Act 1979.